Re: Tariff

Anonymous · ‎28-09-2017

Need help, I changed my tariff and when I topped up they charged me for my old one. Has anyone else had this problem and how do I resolve it?

MI5 · ‎28-09-2017

You will need to call customer service on 4445 to get the tariff change checked and changed over.
When and how did you change your tariff?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎28-09-2017

@AnonymousIf this is a recent change then it may not have changed over as yet. As said, give customer services a call to see whats going on...

Veritas Numquam Perit

Marjo · ‎28-09-2017

Hi @Anonymous welcome to our forum! Please let us know how you're getting on with your tariff problem. Did you find out anything in My O2?

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