This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Tariff

Anonymous
Not applicable

on ‎28-09-2017 00:59

on ‎28-09-2017 00:59

Need help, I changed my tariff and when I topped up they charged me for my old one. Has anyone else had this problem and how do I resolve it?
Message 1 of 4
1,089 Views
0 Kudos
3 REPLIES 3

MI5
Level 94: Supreme
  • 154217 Posts
  • 658 Topics
  • 29422 Solutions
Registered:

on ‎28-09-2017 06:19

on ‎28-09-2017 06:19

You will need to call customer service on 4445 to get the tariff change checked and changed over.
When and how did you change your tariff?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,068 Views

Cleoriff
Level 94: Supreme
In response to MI5
  • 133363 Posts
  • 843 Topics
  • 7624 Solutions
Registered:

on ‎28-09-2017 06:34

on ‎28-09-2017 06:34

@AnonymousIf this is a recent change then it may not have changed over as yet. As said, give customer services a call to see whats going on...

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
1,063 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

on ‎28-09-2017 12:13

on ‎28-09-2017 12:13

Hi @Anonymous welcome to our forum! Please let us know how you're getting on with your tariff problem. Did you find out anything in My O2?

Message 4 of 4
1,029 Views
Top Kudoed Authors
View All
Top