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Tablet came but no sim in the parcel

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Laurenxo
Level 1: Joiner
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on ‎20-12-2021 23:17

on ‎20-12-2021 23:17

Can’t find a way to contact o2 themselves

 I ordered a contact tablet with data plan and no sim was in the package? Does it come seperate? Although been 4 days since delivery of tablet. 
Anyone help please?

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MI5
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on ‎20-12-2021 23:20

on ‎20-12-2021 23:20

@Laurenxo 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or pop into your local O2 store with some ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149000 Posts
  • 640 Topics
  • 28448 Solutions
Registered:

on ‎20-12-2021 23:20

on ‎20-12-2021 23:20

@Laurenxo 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or pop into your local O2 store with some ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
Level 85: Esteemed
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on ‎20-12-2021 23:25

on ‎20-12-2021 23:25

@Laurenxo You're not going to get through to anyone at this time of night. Contact the sales team on social media in the morning after 8 am:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

Alternatively, if you have an O2 store nearby, call in and they will sort your sim. Make sure you bring identification with you.

I DO NOT WORK FOR O2



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