Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 279429 Views
  • 2 replies
  • 2 kudos

Resolved! Travel bolt on

I’ve added the travel bolt on but I don’t know how long it’s on for. Say it’s £6 a day, I need it for 7 days

Resolved! check end of my contract date

i want to check when my contract ends and unable to find it anywhere on the siteAlso live chat does not appear to be functioningCheryl

cheryl65 by Level 1: Joiner
  • 13927 Views
  • 8 replies
  • 0 kudos

Resolved! Cancellation

Hello, I’m in desperate need of a new phone due to screen damage, does anyone know if I can pay off my remaining device plan but am I able to cancel my airtime plan? I’m in 02 refresh

Resolved! SIM only contract

I just placed an order for a sim only contract . But I forget to say I wanted to keep my original mobile number . How can I fix this as I can't find out where to do it on the site

Resolved! VAT Invoice

Good afternoon How do I get a VAT invoice? When I bring up the invoice to print, it says ‘This is not a VAT invoice’ Thank you

John1953 by Level 1: Joiner
  • 1266 Views
  • 1 replies
  • 0 kudos

Resolved! Internet

Hello I don’t swam to have any internet 

Luke86 by Level 1: Joiner
  • 410 Views
  • 1 replies
  • 0 kudos

Resolved! Tariff change

Hi can you change my number to the 30gb tariff please. Can you do this so that the tariff changes now so I can have data thanks

Tjay by Level 1: Joiner
  • 592 Views
  • 1 replies
  • 0 kudos

Resolved! Fraud and monthly plan

Hi all,I contacted the customer service many times and I reported what happened to my o2 number. I have been at the o2 shop few times in the last month. It’s not clear for me what is going on and also for your operator. I reported a fraud about a dev...