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Swapping numbers from old to new contract

Athenajm
Level 1: Joiner
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Registered:
Hi, I've just got a new phone and contract from an online store, but still with O2 as I couldn't get the phone I wanted directly with them.
When my current contract expires am I able to move my original phone number onto the new contract so that I can keep my number but only pay one charge?
Thanks for any help.
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MI5
Level 94: Supreme
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Registered:

@Athenajm just call customer service on 202 and ask them to migrate your number to the new contract. 

This will end the old contract immediately and generate your final bill which will be due 14 days later.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143430 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Athenajm just call customer service on 202 and ask them to migrate your number to the new contract. 

This will end the old contract immediately and generate your final bill which will be due 14 days later.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Registered:

Good morning @Athenajm, and congratulations on your new phone and contract! Which device did you go for?

 

I hope the information above answered your question, but if you need any further help don't hesitate to give us a shout slight_smile

 

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