cancel
Showing results for 
Search instead for 
Did you mean: 

Subscriptions

Xbox
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
My son has used my phone for a xbox subscription connected to his email, but with my phone. I need this cancelled, but cant get get access to his email address to do it tht way
Message 1 of 3
523 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 123035 Posts
  • 826 Topics
  • 7471 Solutions
Registered:

@Xbox 

How old is your son? Ask him to give you his login details, seems quite simple to me?

Or cancel his subscription at your bank.

Also contact O2 and ask them to place a charge to mobile bar on your account.

0800 587 4005 is the best number to call

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
521 Views

madasaf1sh
Level 76: Forum Legend
  • 10204 Posts
  • 55 Topics
  • 3013 Solutions
Registered:
@Xbox

You can always contact Xbox Support and ask them to cancel it as you havent given permission

https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/cancel-recurring-billing-or...

as @Cleoriff says also contact o2 to place a bar on the account
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 3
485 Views