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Visual Voicemail has disappeared

Shaolin
Level 1: Joiner
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Registered:

My Visual Voicemail on iPhone has strangely disappeared since I updated my tariff. It now says 'Call voicemail' and all my recorded messages have disappeared.

 

How do I get it back?

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madasaf1sh
Level 66: Unequalled
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@Shaolin

You can turn it back on by following the steps below:
https://support.apple.com/en-gb/HT201436

If this doesnt work, i would suggest contacting o2 on 0800 587 4005 or via live chat @ https://o2.co.uk/contactus and if an agent is available then a popup will appear 🙂
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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jonsie
Level 94: Supreme
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You need to call O2 and ask them to change the data bolt on to idata @Shaolin 

This happens a lot when changing tariff

0800 587 4005 seems to be the best number to try first.

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LukasB
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Hey @Shaolin did you manage to get the voicemail back up?

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