Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! sim card disconnects

Can anyone advise please, from time to time my sim card is unable to be read by my phone, ive transfered it to my old cracked phone (same model) and the same happens, also ive taken the sim card holder out of my old phone into new phone and it still ...

I want to cancel my upgrade

I have had second thoughts on my upgrade and I would like to invoke the cooling off cancellation notice.Do I accept delivery of the phone?

Received new 5g phone but sim won't activate

Hi so I got my new phone through today. Samsung galaxy note 10+ 5g. I put the new sim in it and hasn't been activated. I have been waiting for about 4 hours so far and it still won't activate. I tried going into myo2 but can't remember my password so...

Upgrade

Hi I had call from a guy from 02 last week who offered me an upgrade I went through the process and agreed to it he said my phone would be here Friday but not heard anything since no confirmation email has been sent or anything can you help please.

Hi is 01618503643 O2 sales ??

Resolved! Data usage

Please can you explain the entries for data usage on my bill. There are a lot of entries - nearly every night - timed at 00:00:00. I am not normally using my phone at midnight and these data entries make up most of my monthly allowance on the June bi...

Resolved! change tariff

When I joined 02 i was told i could change my Tariff after 30 days ? what is the phone numbert to speak to 0 2 ?

Need longer to pay

As the live chat is not working, is there an email address for management. I can ask for longer to pay my bill?

moving from payg to pay monthly

bought new apple SE and pay monthly contract with intent of moving payg number to new contract. Completed form on line to make request (twice) and followed instructions and nothing has happened and can't reach anyone at O2. Now 7 weeks since purchase...

Heads Up - Phishing Scam - +447826946756

Hi All Heads up that I received a text message from +447826946756 Note: I've separated the link with a space between each character, so no-one clicks on it by mistake. with the following message: "O2: Payment for your latest bill could not be process...

O2

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