Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Things you bought

How to cancel things you bought. They have been charging me £18.00 every month!

Resolved! If I upgraded could I keep using my old phone with the same contract instead of the new phone?

Hi, I am able to upgrade my phone but would actually prefer if I could use the upgrade to get a secondary phone, a smaller one that I can keep for runs instead of it being my daily driver. Is it possible to keep using my current phone on my contract ...

contract finish date

Good afternoon, my name is xxxx xxxxxxx and my phone number is xxxxxxxxxxx. I would like to know thelast date of my contract when it finishes completly. Regards Adil [mod edit: please do not post personal information on the public board. Thanks!]

samsung tab a refresh

Hi, i have just recieved my samsung tab a refresh & new sim card.The tablet was just packaged in thin cardboard with no charger, sim tool, headphones, or instructions. Should i have got all this ?

Resolved! Billing

I can’t pay the bill

Default Notice

I have had default notices threatening legal action and repossession of our iPads for a bill that is a month late.O2The worst customer service in my life. I tried to call them three days ago about trouble paying my bill. I couldn’t get through. I con...

Keeping my old number

I have a pay monthly phone contract with 02 that ended today, I recently purchase a new phone with 02 via an online company.I have filled in the on line form yesterday to keep my existing number, my existing number has now been deactivated from my ol...

new sim

Hi I have just signed up for a sim only contract and want to swap simstext 02 to do this had text back saying it was completed and this could take up to 24 hours 42 hours later and I am still waiting is this normal

Deposit

Hi, I was wondering if anybody would be able to help me, When I bought my new phone with O2 I had to put in a deposit of around £270 due to my credit score being low, this was the first phone I have ever bought on contract, I was told when making thi...

Crazy psycho O2

Hi you have switched off my roaming you did this on Friday also even thought I told you I was temporarily working aboard. I eventually was able to call you to fix this and now yesterday you have switch off my roaming again now I am in a foreign count...

O2

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