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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 240696 Views
  • 2 replies
  • 2 kudos

Talking to a human

I have a huge bill even though I didn’t leave o2 when I changed my phone. I’m trying to ring, text, chat anyway at all to “talk” to o2 about it but it’s impossible! Messaging is off and they will only talk on the phone about upgrading. Nothing else. ...

HN by • Level 1: Joiner
  • 956 Views
  • 4 replies
  • 0 kudos

offers for Talk Talk customers

I found a link to O2 on TalkTalk my ISP Is said there where offers for TT customers for Mobile accounts. It linked me over and I found the offers one. One ( for instance ) was £6 for 3GB and 1000 min. I selected this offer and whent to check out. It ...

Resolved! Final bill

Hi, how do I get my final bill to pay off rest of contract. I'm leaving early

Paul15 by • Level 1: Joiner
  • 979 Views
  • 3 replies
  • 0 kudos

Direct debt

How can I change the date of my direct debt

Martibhoy by • Level 1: Joiner
  • 493 Views
  • 1 replies
  • 0 kudos

Resolved! Xperia 1 II

Hi, I just pre ordered the Xperia 1 II on refresh. The device portion of the contract is paid for as I paid upfront for it. Am I able to switch to a cheaper sim only tariff once I receive the phone? Thanks

kamalaggi by • Level 4: Observant
  • 1007 Views
  • 2 replies
  • 0 kudos

Help with release of "pending" transactions

Having been thwarted in all but one of the three attempts to pay in full for my handset, I am now left with two "Pending" transactions reserved from my current account.I cannot cancel them, and the bank tell me they also cannot cancel them saying tha...

Cancelling direct debit

Hi all. I was coming to the end of my contract with 02 and switched to vodafone. PAC code etc done successfully. I was told to expect a 'final bill' but can't access my02 anymore because my number is no longer registered with 02. Received an email sa...

KM2102 by • Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos

Moving my SIM card to a newer phone

Hello, I have an old iPhone 5c and I'm hoping to start using my wife's Samsung galaxy 7, it won't let me just move my SIM card over cause I think it's locked, is this possible to do? Cheers

Resolved! Keeping Disney+ When Moving Over To O2 Refresh

I have an o2 contract originally bought through carphone warehouse which is up in October. I have been looking at changing over/upgrading now to o2 refresh.I have disney+ as part of my bill for £3.99 as part of the promotion.If i change to o2 refresh...

DJRDJR by • Level 1: Joiner
  • 1295 Views
  • 3 replies
  • 0 kudos
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