Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

GED numbers

My bank account references for O2 direct debits are recorded under a reference starting GED then an series of numbers. Where can I look to see which specific phone or account these numbers relate to.

Extra charges

I’ve been charged an extra ten pound this month which I’m not happy about. I can’t contact anyone over the phone to discuss this. I would like it removed from my bill as I’m not happy paying the extra amount

New phone & new SIM

Hi all. I have an old Samsung iii mini phone and have upgraded to a Samsung A20e. I have put the new SIM card into my new phone but want to keep my old number, contacts, pictures etc. It says to text SWAP - but from which phone?? I tried from the new...

Bill

Im being charged multiple amounts of £3.99 each month under the name of “iTunes” and I have no clue why, can anyone help?

Resolved! Don’t like my contract phone

I can't seem to find WHERE to chat to a human on this site. I received my new contract phone yesterday, a galaxy a20e and it's not great. Does anyone know if I can change it or am I now stuck with it for two years

Tariff

I have 5gb per month but at 2gb my connection stops working and will say i have used all my data? I have checked my02 and the tariff is correct. Am i to assume its a setting on the phone?Thanks

Standard Uk numbers

I have rectently received a message from 02 to say they have extended my unlimited calls tp stabdard UK numbers. Just wish to confirm that this means;All mobiles that start with 07All landlines that start with 01 To make sure its not just the 111 num...

Resolved! Netgear Nighthawk M2

Hi...was about to commit on monthly sim only 18 month £20 100GB...but was wondering if it would work on 4G router...my giffgaff works fine.

Resolved! I want a second phone number but on contract?

I want a second phone number for like literally a day. Can I use an a cheap o2 sim to get it and then put in my actual sim when I done with the thing?

fraud

I need an email for O2 fraud. Cannot get through on calls. This forum suggested Skype, which worked after being cut off. O2 told me I had to email fraud but the address they gave does not work. I need an email or contact asap please.

O2

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