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Have I paid off my phone?

ajricketts
Level 1: Joiner
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Hi all, first post here slight_smile

 

Sorry if this is a silly question but I can't seem to figure out if I've paid off my phone or not. I looked all over my account and the O2 website, only seems to have confused me more. I bought the phone (iPhone 6S) in 2017 under contract and upgraded recently after being offered an upgrade.

 

I want to give my previous phone to my sister but no idea if I can. My bill for the month was lower which also made me think it was fully paid but just looking for a way to confirm if anyone knows. Thanks!

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madasaf1sh
Level 78: King of Kings
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@ajricketts

Once you had upgraded then the old handset is yours and is paid off, you will only be paying for the new handset if you upgraded to one.
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Cleoriff
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@ajricketts 

Once the contract is paid in full, the phone is yours to do with as you like.

If you were on a Refresh contract all is explained here

Guide: How does O2 Refresh work? 

Ps I hope your sister enjoys her new phone wink

Veritas Numquam Perit

Girl in a jacket
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