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TomAldrich · ‎04-05-2019

hi i recently upgraded my phone to o2 refresh and was told i could apply my student discount once receiving the phone which i tried to do but isn't recognising my code, i have spoken to o2 who told me to contact unidays to check the code is correct which they say it is. Could it be that my original contract was through carphone warehouse? Any help would be appreciated cheers Tom

MI5 · ‎18-05-2019

You won't see it until the second month's bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎20-05-2019

@TomAldrich I can get someone on my end to double check everything has been setup ok for you if you'd like I'll need a few more details though, so I'll send you a Private Message shortly!

Thanks @Cleoriff for the mention, and @MI5 for the info

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