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Stop Amazon music payments

Hel01
Level 1: Joiner
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on ‎18-11-2020 11:28

on ‎18-11-2020 11:28

Hi there. I had 6 months free Amazon music but now I’m being charged. Does anyone know how you stop it please?
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MI5
Level 94: Supreme
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on ‎18-11-2020 11:43

on ‎18-11-2020 11:43

@Hel01 

See help here Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
Former Staff
In response to MI5
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on ‎19-11-2020 18:00

on ‎19-11-2020 18:00

@Hel01 were you able to cancel the Amazon music payments OK or do you still need a hand here? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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