Still no dispatch email 1 week from order.

[Anonymous]

Hi all I'm knew to O2 and just wanted some advice. I ordered the iPhone 5c 16gb in pink last Saturday, order wen through and at the end It said referred to credit, I thought ok, here comes the deposit email. Anyway to my surprise Monday I had an email saying your order is being processed and will be dispatched shortly. So I called CS to confirm which stage it was at, he advised the order is completed and he phone is waiting to be dispatched. Due to be delivered to store on the 16th (my request)
Anyhow I'm still yet to recieve a dispatch email I've spoke to several customer service advisors who basically have said "I have no idea why it's not been sent' as you haven't allocated a parcel number there's not much we can do" I've been into store they weren't helpful either just a case of we will ring you when it comes. I've been told by live chat they will out a priority note on my account this was Thursday to be dispatched within 24 hours....nothing.
Is this normal?
They've litrally completed my order even allocated my new pay monthly mobile number, but nothing yet. It's in stock also, no problems there, and it was referee to credit on 12th and successfully passed on 13th requiring no information. I'm baffled and so annoyed now.

[Anonymous]

Woo hoo

If you need any help setting it up and using it then just ask.

[Toby]

Great to hear Siobhan

[Anonymous]

Thanks ever so much. All of you, positive vibes, and Toby for your input with this.
Any quirky things I should know about the 5c?

[MI5]

Well done Toby

[Cleoriff]

So pleased for you @Anonymous

Well done @Toby 

[jonsie]

Traumatic but a happy ending all round

[Anonymous]

So I looked at the new iPad additions to O2, I applied for the iPad Mini, ordered it got a 'your all done welcome to O2 email' then an order confirmation and now just been provided with a tracking number.
That's a turn around for the books.

[Anonymous]

Hi

Having a splurge this month ...lol

I have the iPad rMini 16gb and the iPad Air 16gb

Both really nice machines.

[Anonymous]

I'm going through abit of a rough time truth be told @Anonymous and my iPad 2 was stolen and needed a little cheer up. I don't really have much to call mine so I thought I'd enquire. To be honest I wasn't holding out much hope after the previous order but it's gone through smoothly, even allowing me to track it via myo2.
Is the air good?
Are all these via O2?

[Anonymous]

Hi,

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/My-iPad-Air-Review/m-p/643851/highlight/t...

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/My-iPad-Mini-Retina-Review/m-p/642023/hig...

Are my reviews.

No not through O2 as they have just started supplying them.

I bought both from my local Apple Store..

£399 for the iPad Air and £319 for the iPad rMini.