cancel
Showing results for 
Search instead for 
Did you mean: 

Increased price

Tez4
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Evening, ordered a phone. Received an email confirming monthly cost. Upon tracking my order the monthly cost is £22 more. Any ideas ? 

Message 1 of 5
480 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 151667 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Tez4 

Combined device and airtime plan possibly?

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
471 Views

pgn
Level 77: Grand Master
  • 39632 Posts
  • 244 Topics
  • 1796 Solutions
Registered:

Device Plan and Airtime, @Tez4 Guide: How does O2 Refresh work? 

Failing that, contact O2 at any of the numbers for Contract in here: Guide: How to find help & contact O2 or you can call them on 0800 081 0255 free from any phone. Good luck.

Message 3 of 5
468 Views

Tez4
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, combine airtime and device was £44 per month. When tracking my order it says £66 per month

Message 4 of 5
468 Views

MI5
Level 94: Supreme
  • 151667 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Tez4 

That was jut a guess.

As I said, you'll need to call or contact O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
463 Views