Solved: Solution

Budd1982 · ‎25-06-2020

I want to know the solution to the issue concerning my next phone bill as I've already paid the extra 16 pounds on my card yesterday so will that automatically come off my next bill

MI5 · ‎25-06-2020

@Budd1982

It depends when your bill is generated.

If more than around 5 days the system will recognise the payment and deduct it.

If not it will be a credit on the next bill after this one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-06-2020

@Budd1982

It depends when your bill is generated.

If more than around 5 days the system will recognise the payment and deduct it.

If not it will be a credit on the next bill after this one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Budd1982 · ‎25-06-2020

OK thank you very much for your reply and help

MI5 · ‎25-06-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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