Sim swap

[gemma6]

Ive gone from pay as you go to a pay monthly sim only. I’ve done the sim swap to keep the same number, and turned the phone off and it’s been 24 hours but the old number still doesn’t work on my new sim. Can anyone help?

[Cleoriff]

Sim swaps are running slow due to the current crisis @gemma6 

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...