on 13-03-2020 09:39
13-03-2020 09:42 - edited 13-03-2020 09:44
13-03-2020 09:42 - edited 13-03-2020 09:44
You can do a sim swap to use the new 5g sim Guide: Sim Swap: a mini guide 2017 update
Use your old 4g sim if an upgrade and you don't need 5g,
or give customer service a call Guide: How to find help & contact O2
on 18-03-2020 15:58
on 18-03-2020 15:58
How are you getting on with this one @Remo, have you swapped your sim over successfully?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?