Sim Swap
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on 04-08-2024 15:48
I have been sent a new sim to swap over and the instructions state a text will be sent to me to swap it over however how do i receive this if i the new sim card is not working and i have no signal? doesn’t make sense please help
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on 04-08-2024 16:46
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on 04-08-2024 16:46
You need to contact o2 in that case Guide: How to find help & contact O2
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 04-08-2024 16:50
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on 04-08-2024 16:50
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on 04-08-2024 16:53
If it's a simple sim swap then O2 will have sent you a blank sim to swap to
Text is sent from your original sim
Guide: Sim Swap: a mini guide 2017 update
If however it is a replacement sim for a lost or stolen device then follow the advice from @madasaf1sh

