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Sim Only Tariff Change?

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vegas33139
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on ‎03-01-2018 14:06

on ‎03-01-2018 14:06

Hi all, I have my own iPhone 7+ and was fed-up with the poor network coverage from EE in my area, so I did a bit of research and decided to go with o2 and a sim-only 12 month deal. 

Very happy with the netwrok coverage and service recievd so far. However, I'm not using anywhere near the air time and data I pay for each month! I was wondering how long into a sim only contract are you able/permitted to change/downgrade your tarriff, or if this is even posibble? 

Many thanks.

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MI5
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on ‎03-01-2018 14:08

on ‎03-01-2018 14:08

You can't downgrade it until the 12 months is up, but you can upgrade to a full phone contract and reduce your tariff that way, although overall cost may be higher.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎03-01-2018 14:08

on ‎03-01-2018 14:08

You can't downgrade it until the 12 months is up, but you can upgrade to a full phone contract and reduce your tariff that way, although overall cost may be higher.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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vegas33139
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on ‎03-01-2018 22:08

on ‎03-01-2018 22:08

Many thanks. I guess I'm waiting for 6 months to downgrade. Never mind.

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MI5
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on ‎03-01-2018 22:14

on ‎03-01-2018 22:14

I'm afraid so mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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