Solved: O2 pay monthly contract come through to my address...

Anonymous · ‎03-01-2018

Hi,

I have contacted fraud team about this issue twice but not done anything. I have a Faisal Sajid with my address but do not know who this person is. They have opened a sim only 12 month contract with phone number xxxxxxxxxxx. I have the SIM card but not sure how they are paying for it. Can someone contact me so I can resolve this issue.

Jay

Anonymous · ‎03-01-2018

Hi @Anonymous this is not customer service so no one will contact you. You need to call customer service & chase them up

https://www.o2.co.uk/contactus

View solution in original post

Anonymous · ‎03-01-2018

Hi @Anonymous this is not customer service so no one will contact you. You need to call customer service & chase them up

https://www.o2.co.uk/contactus

MI5 · ‎03-01-2018

O2 help here https://www.o2.co.uk/help/safety-and-security/fraud-and-phishing-advice

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-01-2018

You need to check with your bank that there are no charges for this sim.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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