on 10-09-2019 21:14
Solved! Go to Solution.
10-09-2019 21:20 - edited 10-09-2019 21:21
10-09-2019 21:20 - edited 10-09-2019 21:21
You could follow the advice in this thread
https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088
If it doesn't help then you may need to think about changing networks?
If you are a business customer with O2, you may be eligible for a Boost box
Veritas Numquam Perit
10-09-2019 21:20 - edited 10-09-2019 21:21
10-09-2019 21:20 - edited 10-09-2019 21:21
You could follow the advice in this thread
https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088
If it doesn't help then you may need to think about changing networks?
If you are a business customer with O2, you may be eligible for a Boost box
Veritas Numquam Perit
on 11-09-2019 17:12
@Mohsen Ask anyone who comes to your house what network they are on and how good their signal is. You could use that as a basis for trying to either troubleshoot your phone or selecting a new network.
I had been with the same provider for years without trouble, but lost all signal after moving to a more rural area. My daughter was already on O2 so I knew it would be ok to switch to them.