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Level 1: Joiner
Posts: 1
Registered: ‎15-09-2014
Accepted Solution

Showing as paid

Hi All,


when will you account show as paid? my account is showing a £0 balance on my bill however i havent paid it yet its due out monday?





Level 70: Enigma
Posts: 16,958
Registered: ‎31-03-2010

Re: Showing as paid

@Confit This is a customer community with no access to anyone's account. You need to speak to customer service. https://www.o2.co.uk/contactus


Posts: 115,906
Topics: 571
Solutions: 15,938
Registered: ‎04-04-2012

Re: Showing as paid

If your balance is zero it's either paid already or nothing to pay this month.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Level 12: Nimble
Posts: 339
Registered: ‎15-12-2014

Re: Showing as paid

[ Edited ]

As others have said C.S is your best bet, but I too noticed this in my O2. It appeared when the DD was applied for(3-5 days before being taken) My payment came out as normal on the correct day. No need to worry your payment will go through on the normal day

Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Showing as paid

Hi @Confit, has it all been sorted since you last posted? Or do you need any additional help? slight smile

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