Showing as paid

[Confit]

Hi All,

when will you account show as paid? my account is showing a £0 balance on my bill however i havent paid it yet its due out monday?

thanks,

[Bambino]

@Confit This is a customer community with no access to anyone's account. You need to speak to customer service. https://www.o2.co.uk/contactus

[MI5]

If your balance is zero it's either paid already or nothing to pay this month.

[jezza1234 · Accepted solution]

As others have said C.S is your best bet, but I too noticed this in my O2. It appeared when the DD was applied for(3-5 days before being taken) My payment came out as normal on the correct day. No need to worry your payment will go through on the normal day

[EmilieT]

Hi @Confit, has it all been sorted since you last posted? Or do you need any additional help?