Solved: Setting a cap

jdcowie · ‎15-12-2018

How do I set a cap on spending?

MI5 · ‎15-12-2018

@jdcowie if you took a contract since October 1st 2018 call customer service to apply a cap.

Prior to that day it's not possible to do.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎15-12-2018

Hi @jdcowie

All you need to know is here in this link

https://www.o2.co.uk/help/account-and-billing/spend-cap

Veritas Numquam Perit

MI5 · ‎15-12-2018

@jdcowie if you took a contract since October 1st 2018 call customer service to apply a cap.

Prior to that day it's not possible to do.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎17-12-2018

Hi @jdcowie, and welcome to the forum

Did you get a chance to look at the info above? If you have any other questions, do let us know!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

Setting a cap

Uber & texts from them in the USA

Tariff change

DPD - Return to sender? What happens now

Not receiving incoming texts and calls

O2 travel