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Setting a cap

jdcowie
Level 1: Joiner
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How do I set a cap on spending?

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MI5
Level 94: Supreme
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@jdcowie if you took a contract since October 1st 2018 call customer service to apply a cap.

Prior to that day it's not possible to do.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Cleoriff
Level 94: Supreme
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Hi @jdcowie

All you need to know is here in this link

https://www.o2.co.uk/help/account-and-billing/spend-cap

*The Game Is On*

Girl in a jacket
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MI5
Level 94: Supreme
  • 123815 Posts
  • 611 Topics
  • 20035 Solutions
Registered:

@jdcowie if you took a contract since October 1st 2018 call customer service to apply a cap.

Prior to that day it's not possible to do.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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EmilieT
Former Staff
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Hi @jdcowie, and welcome to the forum smiling

 

Did you get a chance to look at the info above? If you have any other questions, do let us know!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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If you'd like to take part, why not register? slight_smile
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