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Level 1: Joiner
Posts: 1
Registered: ‎15-12-2018
Accepted Solution

Setting a cap

How do I set a cap on spending?

Posts: 71,748
Topics: 677
Registered: ‎14-01-2013

Re: Setting a cap

Hi @jdcowie

All you need to know is here in this link

https://www.o2.co.uk/help/account-and-billing/spend-cap

*The Game Is On*


Posts: 87,684
Topics: 531
Solutions: 11,167
Registered: ‎04-04-2012

Re: Setting a cap

@jdcowie if you took a contract since October 1st 2018 call customer service to apply a cap.

Prior to that day it's not possible to do.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Community Manager
Posts: 5,071
Registered: ‎18-04-2018

Re: Setting a cap

Hi @jdcowie, and welcome to the forum smiling

 

Did you get a chance to look at the info above? If you have any other questions, do let us know!

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