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Sent Wrong Sim and cut off from the world

Anonymous
Not applicable

on ‎08-10-2014 09:41

on ‎08-10-2014 09:41

My 2 year contract ended yesterday. I was sent a sim card by o2 that was pay as you go. I asked for it to be for my iphone 5 and to remain my number.

 

Today I went to put my sim card in my phone and it is the wrong size......

 

I just checked my account and my old number doesnt appear to be visable and a new one is on there that I know nothing about.

 

I am at work and I have tried calling the 0344 numbers but they do not go through?


I cannot email, text or call 202 to get hold of o2.

 

Is there another number i can call from a landline?

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Anonymous
Not applicable
In response to Bambino

on ‎08-10-2014 10:13

on ‎08-10-2014 10:13

Thanks for all your replies, I liked the Star Wars one the most!

 

I did manage to use my bosses phone as he is on o2 to call them.

 

Thanks for your help!

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MI5
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In response to Anonymous
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on ‎08-10-2014 10:14

on ‎08-10-2014 10:14

Hope you get sorted and thanks for coming back to update slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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In response to MI5
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Registered:

on ‎08-10-2014 11:23

on ‎08-10-2014 11:23

Hope you get a quick result for this. Good luck slight_smile

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THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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