Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 249746 Views
  • 2 replies
  • 2 kudos

Resolved! O2 complete incompetent.

O2 are becoming a waste of time, twice I have been charged for alleged picture messages to 0000000000001234 when I haven't sent any.All I get from customer services is that for privacy reasons they cannot disclose the number.I am now told that it's a...

Anonymous by Not applicable
  • 3167 Views
  • 16 replies
  • 0 kudos

Resolved! unable to view bill

I've had my phone for 4 months now and have never been able to view my bill. I can get to my account page but it says I have no valid products registered with this account. I have tried to get it sorted twice but it has never been resolved. Have just...

Anonymous by Not applicable
  • 1673 Views
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Resolved! What is the right SIM for me?

I know someone like me who knows so little and understands even less about mobile phones and tariffs and SIMs etc really ought not to be allowed loose and unaccompanied in this Community. But here is my question. I have a Galaxy S3 that I want to kee...

Anonymous by Not applicable
  • 2382 Views
  • 13 replies
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Resolved! Moving to Florida for the Summer

HiMy mate is on O2 Payg (Think its about £22 a month for his package).I am moving to Florida for the Summer, keeping my number the same as I have a reduced tariff on 3 to call/text UK numbers at no charge.Can my mate reply to my texts with him being ...

Anonymous by Not applicable
  • 1719 Views
  • 4 replies
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Resolved! O2 Refresh

Hi folks, upgraded to O2 refresh a while back, long story short, for one reason or another i cancelled my DD and was paying bills by debit card, but my acct is not showing i am on refresh. I only ever had 1 DD set up at time of upgrading (even though...

danielt by Level 1: Joiner
  • 2448 Views
  • 4 replies
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Resolved! generic network failure

re HTC WildfireDespite two sessions with live chat and being e-mailed two lots of the same information which as been followed to the letter,number and dot. I still cannot send pictures as attachments to a text message. Every time I get the 'generic n...

Anonymous by Not applicable
  • 7390 Views
  • 8 replies
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Resolved! Automatic Top-ups stopped for no reason

I have been happily receiving automatic top-ups of £10 to my phone every time it got below £5.Suddenly that stopped.Went to store. They topped up phone with £10.Chatted on O2 site - they said top-up was ok try bank.Nothing wrong at bank.Set up new to...

Anonymous by Not applicable
  • 1916 Views
  • 2 replies
  • 0 kudos

Resolved! data protection breech

I have recently found out that my brother who has an account with o2 has been the victim of a dpa breech. Someone else (were assuming his ex girlfriend) has done not one but two upgrades on the account over the last couple of years. What I want to kn...

Anonymous by Not applicable
  • 3760 Views
  • 8 replies
  • 0 kudos

Resolved! Problem viewing bills

Hi, having trouble viewing my bill. From the My device page, I click on the View My Bill button, a new page opens and the following is displayed: DASH_ERR04: The account number in the target address is invalid.Same thing occurs when I click on "view ...

Anonymous by Not applicable
  • 1915 Views
  • 3 replies
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Resolved! Contacting 02

I can not contact 02 on any of there contact services and want to know if any one else has had this problem.

Anonymous by Not applicable
  • 5064 Views
  • 25 replies
  • 0 kudos