Scam text

[Martin13]

I just received what I assume is a scam text. It's vaguely worded, with an oddly terse first sentence that is neither a statement nor a question.  It reads: 'O2: Trouble processing your latest bill. To update your billing details and avoid additional fees please visit: [URL]'.

I had a look around the O2 website, but I can't find anywhere to either report scam texts or read advice on what scam messages are typically being used, or see what a genuine O2 message looks like. Anyway, take care!

[MI5 · Accepted solution]

@Martin13 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.
If you also received a OTP by text at the same time, you need to change your O2 password immediately as it means the scammers have access to your account.