Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
When I try to use data I get the notification could not activate mobile data network. Been in touch with Apple and phone is set correctly, they say o2 at fault. It’s an iPhone 8
Hi all, as above, but I don't have a device plan my contract is not refresh etc it's all together if that makes sense but customer services say I would not be charged to end the tariff early but would have to settle the charge for the device as thoug...
Yesterday I received an email from o2 describing how they will be changing my terms and conditions.I'm on a standard pay monthly contract which I set up with a reseller in Feb 20 (mobile phones direct).Can someone here please confirm if customers who...
Hi,Is there anyway to check my average usage through my02 on the website rather than the app.Every time I try to log into the app it tells me my02 isn’t available to me. Also tend to have to login through my phone number and reset my password every t...
I recieved a text from 02, saying my pay monthly mobile agreement is being changed to the latest version. When I went to the web site provided, I got a warning that the web site was not safe, is this a scam text.
I am on a Lifetime Group Net 99 contract that comes with 200 any network off peak minutes a month, however I am unable to find out when I can actually use these as the last time I made a call (Sunday Afternoon) I was charged in full. Does any one kno...
I joined O2 through mobiles.co.uk for my last contract, so I'm not on a O2 refresh plan. The recent price rise e-mail had this bit: Because of these changes you have the right to end your tariff without having to pay an Early Termination Charge. Shou...
My phone contract is due to ens 18th July I don't want to stay with o2 or renew contract when this ends but I can't find out how to make sure payments don't carry on after end date
So, someone has opened a new account in my name and returned the device-apparently this is not fraud!I had a letter a couple of months back about a missed payment of £14, called O2 and they advised if it isn’t my account and they can’t find anything ...
Just had a barrage of emails from o2 about changes to the Terms and Conditions and also price increases. New Terms and Conditions Price Changes Headline ChangesIf you took a contract after 25th March 2021 annual tariff increase will be RPI+3.9%If bef...
