Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 239720 Views
  • 2 replies
  • 2 kudos

Resolved! VAT Invooice

Hi, how do I get a VAT invoice through my O2?

John211 by Level 1: Joiner
  • 516 Views
  • 1 replies
  • 0 kudos

Resolved! Snack Games premium subscription

Whilst on YouTube today I accidentally clicked an Advert for a premium rate subscription for "Snack Games" and was instantly a text reading:FreeMsg: You've subscribed to SnackGames for £2.99 a week after a 1 day free trial from Snack Games until you ...

Anonymous by Not applicable
  • 7117 Views
  • 6 replies
  • 0 kudos

Resolved! Where is online chat?

Hi I'm looking to chat online with someone regarding my contract. The O2 website is useless. Where can I find chat that suppose to be open till 23:00hrs. Many thanks

Gizu007 by Level 1: Joiner
  • 803 Views
  • 1 replies
  • 0 kudos

Resolved! Policy details

I have noticed a smash in one of my cameras on my IPHONE 12 PRO MAX. I am wondering how I go about knowing if my phone is insured and how I would claim to get a new phone.

Vicky7 by Level 1: Joiner
  • 698 Views
  • 1 replies
  • 0 kudos

Resolved! Payment Issue

Re payment 29/06/2021 On 13/08/2021 I sent details via this site showing payment details etc. Your reply was ‘It hasn’t been received’ A few days later I rang up and gave you all the details related to this payment. I.E. Your payment ref and your ban...

Peter7348 by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Resolved! Porting my number from Vodafone to o2

I have joined O2 over a week ago and I have filled a form with my pac code last Tuesday but so far no confirmation of the date of porting my number. Can you help? Thanks

Rabea123 by Level 1: Joiner
  • 819 Views
  • 1 replies
  • 0 kudos

On losing the will to live

Trying to get any sort of response out of Credit Referrals as to why a refusal for a Pay Monthly account is the ultimate exercise in futility. Even though my credit record on all the various referral agencies is the highest rating, I get turned down....

given-up by Level 1: Joiner
  • 784 Views
  • 4 replies
  • 0 kudos

Resolved! Paying more than i owe.

If i have a phone contract and im only ment to pay £37 each month what would happen if i was to pay £100 each month.

Kevin14 by Level 1: Joiner
  • 910 Views
  • 5 replies
  • 0 kudos