Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancel Insurance

I want to cancel my insurance on the phone.

Resolved! I didn't get a payment confirmation for paying a bill off, but the money has come out of my bank

Hey guys, has this happened to you before, if so what do i need to do?

Resolved! iPhone 12 Pro on O2 Open

Hi All, I have an old iPhone which i want to upgrade to an iPhone 12 Pro. I have checked and the company i work for are able to get me a 25% discount with O2 Open.However the iPhone 12 Pro is currently excluded from O2 Open. Does anyone know when it ...

Put my phone back on

I was late paying my bill but now I have paid I need it back on now

Top up second mobile

Good evening,I have two mobiles on my account. The second one (my son's) has run out of data and doesn't renew until December the 7th. However, as much as I try, I can only see the first phone on the account (mine). Can anyone please tell me how I to...

Resolved! Paying phone bill when phone disconnected

My partners bill payment failed direct debit and has now been cut off. We don’t have a landline so unable to call the landline numbers, and he can’t get the text with the code to log in to MyO2.Seriously don’t know how O2 expect this issue to be sort...

Resolved! Upgrade

I want to upgrade to a 24 month contract. I would like an iPhone with a reasonable amount of data. The cheapest I have seen is se phone £23 per month and 30gb l. I have looked on 02 but they can not match the price. Why is it cheaper using a 3rd part...

signal problems with my new o2 sim

Hi I'm in a poor signal area, can't get 4G and my phone doesn't support internet calling. its a Samsung Galaxy S4My new o2 sim card has arrived today, but i can't get a good enough signal with it. i've read about an o2 boost box. can i get one of the...

Resolved! dialled number while mobile was in pocket

My mobine was in my shirt pocket. No. 8 got pressed 5 times and went on for over 13 minutes. I did not know at the time. Only when 02 sent text msg in the evening that my minutes allowance had been exhausted. It was a mistake. Can 02 waive off the ch...

Upgrading

Has anybody tried to upgrade and it’s said they can’t take the payment because home address is different to billing address, but everything is up to date, I’ve tried, I’ve checked everything and everything is how it should be but it still won’t allow...

O2

Forum Posts