Solved: Saved messages

Lugs · ‎23-01-2019

I saved a message from my Dad and kept listening and saving. It's gone.
Can it be retrieved?
He can't (died suddenly 3wks ago) but it gave me some comfort to hear his voice.

MI5 · ‎23-01-2019

@Lugs unfortunately, if an android with standard O2 voicemail, it's gone forever, sorry.

Slight chance if it's an iPhone set to backup to iCloud or a PC.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎23-01-2019

@Lugs unfortunately, if an android with standard O2 voicemail, it's gone forever, sorry.

Slight chance if it's an iPhone set to backup to iCloud or a PC.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

b4u2 · ‎24-01-2019

Usually after 30 days it's automatically deleted so can't do much about it

jezza1234 · ‎25-01-2019

@Lugs wrote:
I saved a message from my Dad and kept listening and saving. It's gone.
Can it be retrieved?
He can't (died suddenly 3wks ago) but it gave me some comfort to hear his voice.

Commiserations on your recent loss. Sorry to hear that your voicemail has been lost.

Regrettably, as others have said once its been automaically deleted it will have gone. Unless you have an Iphone and as stated earlier it might have backed up to I-cloud.

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