Does anyone know how long O2 take with Samsung unlatching codes? I requested mine on the 17th. On the 23rd they told me they would have it that day. It didn't arrive and they forwarded the request to a 'support department'.
I was then assured I would have the code within 48 hours which has been and gone. Now O2 are telling me I'll get it whenever Samsung sends it - which seems highly open ended!
Anybody tried to get one recently?
Annoyingly, the last person I spoke to on live chat, who promised 48 hours, down graded my contract on to prevent me being charged my usual rates (as I'm leaving for Virgin) on the basis that I wouldn't use anything at all in ~5 days. Obviously this is unlikely to be the case now.
Cheers
