cancel
Showing results for 
Search instead for 
Did you mean: 

STAC code from last network....

Ashbyrobins
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hey all, basically my Vodafone contract ended today, I was told to send a STAC text to a number which will then cancel my contract. Does my new provider now O2 with new phone and new number have to be informed with this to complete the Vodafone contract finished?!
Message 1 of 3
630 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 87372 Posts
  • 596 Topics
  • 5309 Solutions
Registered:

Hi @Ashbyrobins 

You need to give the STAC along with the number you are discontinuing to O2. Your contract with Voda should then be terminated within 24 hours.

All explained for you in this community guide.

Guide: Cancelling Your Contract 

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




View solution in original post

Message 2 of 3
626 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 87372 Posts
  • 596 Topics
  • 5309 Solutions
Registered:

Hi @Ashbyrobins 

You need to give the STAC along with the number you are discontinuing to O2. Your contract with Voda should then be terminated within 24 hours.

All explained for you in this community guide.

Guide: Cancelling Your Contract 

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 2 of 3
627 Views

EmilieT
Former Staff
  • 5427 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Good morning @Ashbyrobins, and welcome to the forumWave

 

How are you getting on with your new contract? Do you need any further help at all?

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
567 Views