SIM only contract cancellation

[Anonymous]

Hi,

I have a SIM only 12 month contract which ends on 15th April 2015.

If I wanted to cancel it do they charge a penalty?

Thanks

Zoe

[MI5 · Accepted solution]

Yes, it is the monthly charge multiplied by the number of months left minus any bolt ons.

I should give you a figure in your My O2 or you can call CS on 202 for a figure.

Live chat is also an option but they are not well renowned for reliabilty http://www.o2.co.uk/contactus

[Anonymous]

 Like everyone else said if ur in contract and u cancel u get a early disconnection fee, but if u don't mind me asking why do u wanna cancel?

[jonsie]

Some with more explanation than others. I think most people want to cancel due to the terrible connection issues. Yet again there is a mast down in BL2, the sixth time in 34 months with more work in the are on the 13th according to the status page. Thankfully I'm on a 30 day contract and a move to another network will be on the cards on my return from Thailand in February.

[Anonymous]

have a little faith @jonsie ...a lot of people take out sim only and then a few weeks later a phone they like comes out but they cant afford to buy it sim free and they want to be able to get it, but they r in contract.

[jonsie]

Perhaps you can confirm or deny, but I was under the impression that being over 3 months into a 12 month Simplicity contract that you could upgrade anytime?