Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Warning Hidden Charges

I have just been checking my Direct Debits [who does check them?] and found that i pay O2 twice - my line charges which are highlighted and in bold on my bill plus an additional £25.00 for the purchase of the phone ... thats £600.00 over 2 years ... ...

Resolved! Ending contract

Hi! I've had a lot of signal problems with o2 in my area over the past few months and long story short they have agreed to cancel my contract without the termination fee.However, they have asked me to reply to their email to confirm this. The email w...

Resolved! Direct debit issue

Hi all, I have a payment due tomorrow but thanks to my employer my wages wont be going in until thursday ( 6 days late ) does anyone know if i can just ring up and pay by card? thought it worth asking before i call and wait on hold for ages thanks

Resolved! Loyal O2 customer

I've been with O2 for many years. Recently smashed my phone mid contract so opted to pay off balance and upgrade.In doing so O2 have taken remaining balance but my order is "still in progress" I'm assuming. Credit check.Bad news for me as my credit h...

Resolved! PDF bills - downloading issues

I use Firefox as my browser and up until the end of Feb, it was no problem to go to the O2 website, my bill, view my bill section and download the pdf of the itemised bill, view it and then save it as a PDF file to my own computer (for later use in a...

Resolved! o2open discount only applied to tariff not handset

I'm in a bit of a pickle, i've recently come back to o2 and taken out a new contract online.A family member gave me a code which was for a 30% discount on the plan, unfortunately nowhere during the process of ordering or activating this discount in s...

Resolved! missing text messages

I am having problems recvieving text messages from other o2 users. Sometimes they do come through eventually but generally they seem to vanish into the ether. I know a friend sent me 2 messages yesterday and I have received neither

Resolved! Making a payment towards your phone plan

Hi guys,Tried searching but couldnt find a discussion matching my query.Basically I want to make a payment towards my phone plan to bring it down as I'm selling the tablet that came in the tablet/phone bundle offer. So if I want to pay lets say £200 ...

Resolved! pay and go go go

hi i have a pay and go go go simply, but i don't know what number i have to text GO10 to, to get my minutes. Does any one know this number? Thank you

Resolved! repayment

I've recently cancelled an O2 monthly phone account. How do I arrange the repayment of the balance owed to me?

O2

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