Roblox

[Private82]

How can I get a refund from Google charges thaty Don made to mobile
Thanks kate

[Private82]

How can I get a refund from Google play charges that my son made to mobile?
Thanks kate

[jonsie]

Help here

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

and here

https://payforitsucks.co.uk/

[Cleoriff]

@Private82 

That won't be possible I'm afraid. Google would have no idea your son bought this. It could have been you.

In future you need to contact customer services and ask them to bar all bill debits to charge to mobile.

Guide: How to find help & contact O2 

[Private82]

Would o2 be able to cancel the Google charges until I can try and get a refund from roblox which is the app he purchased from? Looks like nearly £400 has been charged between this months and next months bill. Now I'm going to have to cancel contract and end up with no phone and no way of paying the bill by looks of it 😩

[jonsie]

I suggest you change your password then restrict his usage in the meantime.

[Cleoriff]

The thing is @Private82  Roblox isn't a scam. It's readily available for download, although as you see, your son would have had to Log in.

https://www.roblox.com/ 

It's also available on Google Play https://play.google.com/store/apps/details?id=com.roblox.client