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Roaming to USA

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kateaew
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on ‎17-11-2019 20:19

on ‎17-11-2019 20:19

Hi all, so is data etc in USA covered free of charge for pay monthly customers? I have a travel bolt on from 2017 which says £4.99 a day in countries that arent included in the 'free' countries (of which USA is a part of).

I'm just curious if I will get charged £4.99 for having the bolt on or whether it will be free as it's on the list on inclusive countries.

Thanks
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MI5
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on ‎17-11-2019 20:22

on ‎17-11-2019 20:22

@kateaew 

If you have the Travel Inclusive bolt on, it's free in USA.

Guide: Roaming MegaGuide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎17-11-2019 20:22

on ‎17-11-2019 20:22

@kateaew 

If you have the Travel Inclusive bolt on, it's free in USA.

Guide: Roaming MegaGuide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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kateaew
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on ‎17-11-2019 20:24

on ‎17-11-2019 20:24

I have O2 Travel Inclusive Zone, is that the same thing? Should I turn off the other O2 Travel bolt on or will it sort itself out and not charge me for it?
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MI5
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on ‎17-11-2019 20:34

on ‎17-11-2019 20:34

The other travel bolt on is for EU, there's no need too touch anything, you will be covered fine for USA.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
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on ‎18-11-2019 08:20

on ‎18-11-2019 08:20

The only thing to be aware of is that after using 150Mb a day, your speed will be RIDICULOUSLY slow - down to about 0.5Mbps...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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