Roaming not working

[Anonymous]

My roaming isn’t working in France. I have mobile data switched on and roaming on. The 3 G sign is on at the top of the screen. Still not working. Any thoughts?

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[Cleoriff]

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@Alistair2 wrote:
What about Hawai p30 can't call from Bulgaria any ideas

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All answered here on your own thread @Alistair2 

https://community.o2.co.uk/t5/Pay-As-You-Go/making-calls/m-p/1385194#M18896 

[Goshko]

Im use pay as you go in Bulgaria but not working!
Im try everything as manual networking! When select manual network I can make call only one time, hang up and problem! No more calls! But the internet working perfectly and messaging!

[MI5]

@Goshko 

You'll need to contact O2 to see if you have any roaming bars on your account.

Guide: Coronavirus Community Help and Support 

http://www.o2.co.uk/contactus

[KS1986]

Hi I'm currently in tenerife.. people are trying to call me and it's going straight to o2 voicemail for some reason.. any help would be appreciated as I need this phone why I'm away for work in the u.k THANKS IN ADVANCE

[Hom]

I am in Lisbon and having the same problem I did contact o2 also. I have done what you have said but having the same problem any one can help me?

[Chillman76]

I have just encountered the same problem in France. I arrived on Saturday and after searching the net over the weekend I found this solution and I am pleased to say it seems to work. However why can't O2 come up with a better permanent solution. My wife's iphone is on the Virgin network and as soon as our Eurotunnel train arrived in Coquelles it pinged with a new network and has had no problems of any kind! 

[Fizzer71]

This hasn’t worked for me 

[pgn]

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@Fizzer71 wrote:

This hasn’t worked for me 

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You need to contact O2 to check for any active Bar - use the Social Media links just below this post if a call to 202 yields no joy, @Fizzer71.

[Rudolphthered]

Great. I had the same problem in Jersey today and that solved it. I just wonder why the guy from o2 who I was in the phone to for half an hour didn’t tell me to do that. 

[MI5]

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@Rudolphthered wrote:

Great. I had the same problem in Jersey today and that solved it. I just wonder why the guy from o2 who I was in the phone to for half an hour didn’t tell me to do that. 

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Because training is non existent and they have no experience with using O2.