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Re: Roaming not working
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on 24-07-2020 11:59
Re: Roaming not working
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on 04-08-2020 19:50
Re: Roaming not working
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on 04-08-2020 20:02
O2 data sims don't work abroad, sorry.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



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on 06-08-2020 11:49
Any other thoughts?
Re: Roaming not working
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on 06-08-2020 11:52
Either call O2 before you leave and ask them to enable iData on your account, or, change your data apn to "mobile.o2.co.uk"
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



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on 06-08-2020 11:54
Re: Roaming not working
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on 06-08-2020 11:59
In your network mobile data settings.
Just edit the iData bit to mobile then save and reboot phone.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



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on 07-08-2020 16:55
Have been a customer for 24 years never had problems until last year.
Exceptionally frustrating... cannot ring O2 and no webchat
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on 10-08-2020 12:41
See the advice above about changing the data settings on your phone.
When you get back you will need to call o2 customer services and ask to have the iData bolt on added to your account @SV2.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 27-08-2020 11:28