Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Regarding my student discount offer

HeyyI am your O2 customer . I purchased a aplle iphone 11 pro from your store and when i purchase your worker told me that you are eligible for discount because you Are student but now i have my unidays id also code i have n how can i aplly for disco...

Harrow by Level 1: Joiner
  • 2 replies
  • 0 kudos

Replacement sim card

Need a replacement sim card. For my phone samsung s8

Del02 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! o2 switch

Hello. I am an O2 consumer. I have a new contract and want to keep the old o2 number.Can you help me?

Wojciech1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Bad reports

just seeing what comments o2 has and if there bad or good but can see and know from my experience that I have had it real bad with being on a o2 contract and ain't happy at all. Iam going to see a solicitor and take further has it cant be right and a...

Phone bill

Enquiring about phone bill

Bryan1998 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Sim wont activate

Got new sim put into iphone, waiting on code but not came through. SIm not registering on phone - message is 'No Service' Any advice.

Resolved! Porting number problems

Hi, I ordered a phone sunday and provided my PAC. The phone arrived Monday and my number ported Tuesday - however, I don't think it’s completely ported. Is it normal it may take longer than a day? I’m fine making and receiving calls but I’m not recie...

LePritch by Level 1: Joiner
  • 13 replies
  • 0 kudos

Resolved! Cancel contract

Hi , how do I cancel my contract I’ve done my 2 years and I don’t want to be charged anymore than I have to , thank you

Steve2001 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Phone blocked

hello, I have an old Samsung phone that I swapped for an iphone. Having set up my own bsuiness I reralised I needed a new telephone number so went with a virgin SIM only deal. Issue is that when I inserted the Virgin SIM card into my old Samsung it w...

DEuden75 by Level 1: Joiner
  • 1 replies
  • 0 kudos

No network

I have a new phone s20... Im trying to use the phone but it says not registerd on network.

Sam79 by Level 1: Joiner
  • 5 replies
  • 0 kudos