Roaming charge changes

[Anonymous]

I have a relatively small data allowance as mainly use home and work WiFi, but enjoy the £1.99 O2 travel when I am away. 

Does anyone know if, under the new changes, 02 travel will continue to kick in once my data allowance is used up while abroad. Or if we will be charged for extra data at the same rate as we are when at home and all data used up? 

Thanks

[MI5 · Accepted solution]

If you go over your total data allowance in our Europe Zone, you can add a Bolt On - the options and cost are the same as if you were in the UK. If you add a Bolt On and don’t use all the data before heading back to the UK, you’ll still be able to use it when you get home. And if you add a Bolt On in the UK, you’ll also be able to use it in our Europe Zone.

http://www.o2.co.uk/help/pay-monthly/roaming-in-europe

[Marjo]

Good morning @Anonymous How are you doing? Welcome to the forum! Did you get all the info you needed? Any additional questions?

Thanks @MI5 for your help!

[Anonymous]

Hi Marjo, I wonder if I can just clarify things with you as I already have the O2 Travel bolt-on. After tomorrow, when I'm in Europe zone any calls/text/data I use will be taken from my regular allowance first and the bolt-on will only kick in when all of that has been used up? Is this correct?

Many thanks

Paul

[MI5]

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@Anonymous wrote:

Hi Marjo, I wonder if I can just clarify things with you as I already have the O2 Travel bolt-on. After tomorrow, when I'm in Europe zone any calls/text/data I use will be taken from my regular allowance first and the bolt-on will only kick in when all of that has been used up? Is this correct?

Many thanks

Paul

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The O2 travel bolt on is now defunct for EU countries.

New rules are detailed here http://www.o2.co.uk/help/pay-monthly/roaming-in-europe

[Marjo]

Hey @Anonymous good morning, take a look at MI5's link above. Let us know if it's all clear now or if you have additional questions? Cheers

Which country are you off to by the way?

[Anonymous]

Many thanks MI5, all clear now.

[MI5]

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@Anonymous wrote:
Many thanks MI5, all clear now.

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Happy to help