Solved: Changing Billing payment details

Anonymous · ‎11-10-2016

Just wondered if anyone could help ? I can not find the option to change payment card details on my account (online).

Kind Regards

Lisa

MI5 · ‎11-10-2016

You need to be in the "My details" section.
If it's the first time you have done it you will have to set up a PIN for security.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-10-2016

You need to be in the "My details" section.
If it's the first time you have done it you will have to set up a PIN for security.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎18-10-2016

Hey @Anonymous, how are you doing with the account changes? Did MI5's advice above help you out? Feel free to post again if you are struggling with it still or have any additional questions.

Anonymous · ‎15-06-2017

why is this so hard? you want paid? let me give you my new payment card

Cleoriff · ‎15-06-2017

You need to go into My O2 and view your bill. http://www.o2.co.uk/myo2 Then look Change Payment details .You can do what youneed to via this route

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