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Requesting an old number

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Cat2280
Level 1: Joiner
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on ‎24-12-2018 09:52

on ‎24-12-2018 09:52

Hi just a quick question..I have 2 contracts out one of them was for my older daughter who then went and got her own contract so when her contract ended on my account I set up a new one for my other daughter and changed the number . The question is my older daughter wants to change her contact number to the one she was using under my account is that possible??
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MI5
Level 94: Supreme
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on ‎24-12-2018 10:05

on ‎24-12-2018 10:05

@Cat2280 

Hi, this would depend very much on how long ago the number was surrendered and if it was still available or not .

You'd need to call customer services to check on that.

Call 202 for help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152060 Posts
  • 651 Topics
  • 28917 Solutions
Registered:

on ‎24-12-2018 10:05

on ‎24-12-2018 10:05

@Cat2280 

Hi, this would depend very much on how long ago the number was surrendered and if it was still available or not .

You'd need to call customer services to check on that.

Call 202 for help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎27-12-2018 10:22

on ‎27-12-2018 10:22

Hi @Cat2280, it'd be great if you could let us know if you got a chance to call Customer Services yet and what you found out slight_smile

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