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Level 1: Joiner
Posts: 1
Registered: ‎02-06-2013
Accepted Solution

Requesting an old number

Hi just a quick question..I have 2 contracts out one of them was for my older daughter who then went and got her own contract so when her contract ended on my account I set up a new one for my other daughter and changed the number . The question is my older daughter wants to change her contact number to the one she was using under my account is that possible??
Posts: 88,129
Topics: 532
Solutions: 11,337
Registered: ‎04-04-2012

Re: Requesting an old number

@Cat2280 

Hi, this would depend very much on how long ago the number was surrendered and if it was still available or not .

You'd need to call customer services to check on that.

Call 202 for help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Community Manager
Posts: 5,304
Registered: ‎18-04-2018

Re: Requesting an old number

Hi @Cat2280, it'd be great if you could let us know if you got a chance to call Customer Services yet and what you found out Smiley Happy

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