on 21-02-2025 13:57
I had my number ported on 07/2/25. There is a error where my number shows invalid to majority of the people that try call me.
What is wrong. I have tried reset network, reset phone but problem is still happening.
Please can someone help
Thank you
on 21-02-2025 14:07
or give them a call on 202 or 0344 809 0202
21-02-2025 17:40 - edited 21-02-2025 17:40
21-02-2025 17:40 - edited 21-02-2025 17:40
Assuming anyone on O2 can call you but people on the other networking can't?
If so it'll be what's called a split port, only O2 can fix it so you'll need to try CS until you get through to someone who knows what they're doing.
When you get through it's quite easily fixed by them.
on 22-02-2025 17:16
If you haven't solved this @RiyazPatel, I would be inclined to contact the social media team at O2 ; their details are in the guide that @jonsie has provided to you.
The social media team are based in the UK and have a reputation for resolving customer problems. 👍