on 09-01-2019 15:47
I have just taken out a new contract with you.
My previous contract ended in mid-August yet from September to December I still paid over £50 a month, despite the device plan part of my contract having completed. Can I get a refund?
Solved! Go to Solution.
on 09-01-2019 16:05
However if your contract is with O2 via a 3rd party like Carphone Warehouse then they don't offer the refresh tariffs and you will continue to pay your full plan rate until you upgrade or leave.
on 10-01-2019 13:03
Hi @richardw, and welcome to the forum There's some great info above, but in case you have any other questions please do give us a shout!
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