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Level 3: Thinker
Posts: 72
Registered: ‎19-09-2018
Accepted Solution

Recent itemised calls

Hi guys, hope you’re all well Smiley Happy

Is there a way to view recent itemised calls since the last bill? For example; my last bill was the 26th of March, I can view all itemised calls for that bill up to that date. However, I need to view calls that I made/received on the 1st of April, any way to do that please, without having to wait till the 26th?

Thanks
Posts: 70,508
Topics: 674
Registered: ‎14-01-2013

Re: Recent itemised calls

Hi @mahj 

You could look hereand they may show, although this is usually after a bill has been generated.

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

 

Unless they are showing in your phones call log then the only other way would be to contact customer services. They should be able to help as you have a specific date to give them https://www.o2.co.uk/contactus

*The Game Is On*


Posts: 68,922
Topics: 545
Solutions: 3,388
Registered: ‎04-01-2009

Re: Recent itemised calls

Yes there is.

  • Open your bill in My O2 (web}
  • scroll down to view and print older bills
  • click on 'recent charges' in left column
  • then use the drop down box for calls, texts and data
Posts: 68,922
Topics: 545
Solutions: 3,388
Registered: ‎04-01-2009

Re: Recent itemised calls

You can only view calls made, not received.

You would have to use your phone's log for received calls.

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Level 3: Thinker
Posts: 72
Registered: ‎19-09-2018

Re: Recent itemised calls

Thankyou so much! I’ve been going around in circles trying to find this information! I knew it was there somewhere as I’ve needed it in the past 🤦🏻‍♀️
Posts: 70,508
Topics: 674
Registered: ‎14-01-2013

Re: Recent itemised calls

Pleased it's sorted @mahj wink

*The Game Is On*


Posts: 68,922
Topics: 545
Solutions: 3,388
Registered: ‎04-01-2009

Re: Recent itemised calls