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Recent itemised calls

mahj
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Hi guys, hope you’re all well slight_smile

Is there a way to view recent itemised calls since the last bill? For example; my last bill was the 26th of March, I can view all itemised calls for that bill up to that date. However, I need to view calls that I made/received on the 1st of April, any way to do that please, without having to wait till the 26th?

Thanks
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jonsie
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Yes there is.

  • Open your bill in My O2 (web}
  • scroll down to view and print older bills
  • click on 'recent charges' in left column
  • then use the drop down box for calls, texts and data

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Cleoriff
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Hi @mahj 

You could look hereand they may show, although this is usually after a bill has been generated.

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

 

Unless they are showing in your phones call log then the only other way would be to contact customer services. They should be able to help as you have a specific date to give them https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Yes there is.

  • Open your bill in My O2 (web}
  • scroll down to view and print older bills
  • click on 'recent charges' in left column
  • then use the drop down box for calls, texts and data
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jonsie
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You can only view calls made, not received.

You would have to use your phone's log for received calls.

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mahj
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Thankyou so much! I’ve been going around in circles trying to find this information! I knew it was there somewhere as I’ve needed it in the past 🤦🏻‍♀️
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Cleoriff
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Pleased it's sorted @mahj wink

Veritas Numquam Perit

Girl in a jacket
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jonsie
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