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Recall Note 7

Lidenbrock
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Can anyone tell me what's happening re the Note 7 Recall by Samsung? I received my Samsung Note 7 on a pre-order. There doesn't seem to be anything on the O2 website giving information about the recall.

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MI5
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http://community.o2.co.uk/t5/Welcome-News/Samsung-Galaxy-Note7-Update-from-O2/td-p/994953
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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MI5
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http://community.o2.co.uk/t5/Welcome-News/Samsung-Galaxy-Note7-Update-from-O2/td-p/994953
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Hi @Lidenbrock All explained here in this thread. http://community.o2.co.uk/t5/Welcome-News/Samsung-Galaxy-Note7-Update-from-O2/m-p/995374#M16841

Advice is to ring Samsung directly.....

Edited to add phone number for Samsung 0330 7261000

Veritas Numquam Perit

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adamtemp64
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http://community.o2.co.uk/t5/Welcome-News/Samsung-Galaxy-Note7-Update-from-O2/m-p/994953#M16742 Official o2 response

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Bambino
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Anyone who has received a Note 7 should follow the recall procedure, but this article explains which Note 7's are more likely to have problems.

https://bgr.com/2016/09/05/galaxy-note-7-recall-battery-explode/

I DO NOT WORK FOR O2



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MI5
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So it "might" be safe if made in China - not too reassuring, is it?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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Not very reassuring at all. Yet another reason not to be the first one on the block to have the latest and greatest phone. Never a great idea, in my opinion.

I DO NOT WORK FOR O2



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Cleoriff
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@Bambino wrote:

Not very reassuring at all. Yet another reason not to be the first one on the block to have the latest and greatest phone. Never a great idea, in my opinion.


Yes it's funny how things work. I was determined to have a Note 7 this year....then sat back and thought why?

I didn't use half the functions on my Note 3.....so went for the Note 4...and I am quite happy not using half the functions on that Smiley Very Happy

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MI5
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Have you considered a Nokia 3310?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
Have you considered a Nokia 3310?

No...why would I?

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