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Question about gettin an upgrade

Pabloliftbar
Level 1: Joiner
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So i want to get an upgrade, and i have 325 pounds left of to pay my device plan, im happy to do that, but how do you know if you will get an upgrade 100%? is there a credit check when u are upgrading? Because im not a new customer and stuff. Tho i have been on a live chat, and agent told me whenever you put an order there will be a credit check. So in this case, i dont want to pay 325gbp and then get turned down on credit check or asked another 300 deposit or so. Does anyone know about it?

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Anonymous
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Anonymous
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viridis
Level 56: Guvnor
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Dont listen to live chat, it's exactly as @Anonymous says.
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EmilieT
Former Staff
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Hi @Pabloliftbar, I hope you found the info above useful slight_smile What were you thinking of upgrading to?

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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